Last updated: 21/11/2025
By using our website, you agree to the following Terms & Conditions. Please read them carefully.
1. About Us
K Soy Kandles
Handmade home fragrance products created in Essex, UK.
Full contact details can be found on our Contact page.
2. Use of Our Website
You agree to use this website lawfully and not to cause disruption, harm or unauthorised access.
3. Products
All items are handmade, meaning slight variations may occur. We aim to describe all products accurately. Colours, sizes, or fragrance strength may vary slightly from images shown.
4. Pricing & Orders
Prices are shown in GBP and may change without notice.
Orders are only confirmed once payment is successfully processed.
5. Safety Information
Candles and wax melts must be used responsibly:
- Never leave a flame unattended
- Keep out of reach of children and pets
- Read the safety label on each product
K Soy Kandles is not responsible for misuse of products.
6. Delivery
Delivery times are estimates. Once the product is posted, delays outside our control are possible. Full details will be available in the Shipping Policy.
7. Returns & Refunds
Our Returns Policy applies to all purchases.
8. Intellectual Property
All images, text and products on this website are the property of K Soy Kandles and may not be copied without permission.
9. Liability
We are not liable for any indirect or consequential loss arising from the use of our website or products, except where required by UK law.
10. Contact
For questions, please contact us via the details on the Contact page.